Privacy Policy

1 Introduction

This Privacy Policy (hereinafter "Policy") is published by 1jjbet (hereinafter "we", "us", "our", "the Platform", "the Operator") and applies to all personal data collected from individuals (hereinafter "you", "User", "Data Subject") who access or use the website at https://1jjbet.cam or any associated mobile applications, sub-domains or services.

1jjbet is an English-language online betting and casino information platform designed to serve Pakistani users, including players accessing the Platform from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other locations. We are committed to processing personal data responsibly, lawfully and with full transparency.

By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not accept this Policy, you must discontinue use of the Platform immediately.

2 Definitions

Throughout this Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, email address, date of birth, CNIC number, financial details and device identifiers.
• "Processing" — any operation or set of operations performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure or destruction.
• "Data Controller" — the entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, 1jjbet is the Data Controller.
• "Data Processor" — a third party that processes Personal Data on behalf of the Data Controller under a written data processing agreement.
• "Cookies" — small text files placed on your device by a website to store session, preference or tracking information.
• "KYC" — Know Your Customer identity and age verification procedures.
• "Account" — a registered user account on the 1jjbet Platform.

3 Data Controller

1jjbet operates as the Data Controller for all personal data collected through the Platform. As Data Controller, we determine the purposes for which personal data is collected and the means by which it is processed.

4 Data We Collect

We collect personal data through the following channels and in the following categories:

We do not intentionally collect sensitive personal data (such as biometric data beyond liveness checks, religious beliefs, health data or political opinions) unless strictly required by applicable KYC regulations, in which case such data is processed with additional safeguards.

5 Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Contractual necessity: Processing required to perform the contract between you and 1jjbet — including account management, wager settlement, payment processing and KYC compliance.
• Legal obligation: Processing required to comply with applicable legal obligations, including anti-money laundering (AML) laws, age verification requirements and regulatory reporting duties.
• Legitimate interests: Processing for fraud prevention, platform security, improving the Platform's features and internal analytics, where such interests are not overridden by your fundamental rights.
• Consent: For marketing communications and non-essential cookies, where your explicit consent is obtained prior to processing. Consent may be withdrawn at any time without affecting prior lawful processing.

6 How We Use Your Data

Personal data collected by 1jjbet is used for the following purposes:

• Creating and managing your Account, including registration, login authentication and session management.
• Conducting KYC identity and age verification to ensure compliance with minimum age requirements and AML obligations.
• Processing deposits and withdrawals via referenced payment methods, including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah and cryptocurrency options. Note: referencing these payment rails does not imply that these providers endorse or support gambling transactions.
• Providing customer support via live chat and email.
• Sending account-related communications — including transaction confirmations, security alerts, and policy update notifications.
• Applying responsible-gambling tools, including deposit limits, self-exclusion and cool-off periods.
• Detecting and preventing fraud, money laundering, account abuse and other prohibited conduct.
• Analysing Platform usage patterns to improve features, correct errors and optimise user experience.
• Complying with applicable legal and regulatory obligations.

7 Data Sharing & Disclosure

1jjbet does not sell, rent or trade your personal data to any third party. Data may be disclosed in the following limited circumstances:

• Service providers and Data Processors: We engage vetted third-party service providers — including payment processors, identity verification providers, cloud hosting services and analytics platforms — who process data strictly on our instructions under written data processing agreements.
• Legal and regulatory requirements: We may disclose personal data to competent authorities, courts, regulators or law enforcement agencies where required by applicable law or valid legal process.
• Anti-fraud and AML bodies: In cases of suspected fraud, money laundering or other criminal activity, we may share relevant data with appropriate investigation bodies.
• Corporate transactions: In the event of a merger, acquisition, asset sale or restructuring, personal data may be transferred to the acquiring or succeeding entity, subject to equivalent privacy protections.

8 Data Retention

We retain personal data for as long as necessary to fulfil the purposes set out in this Policy or as required by applicable law. The following general retention principles apply:

• Active Account data: Retained throughout the duration of the Account relationship and for a reasonable period thereafter to handle post-closure queries or disputes.
• KYC and identity documentation: Retained for the minimum period required by applicable AML and identity verification regulations, typically five (5) years from account closure or the last transaction, unless a longer period is mandated by law.
• Transaction records: Financial transaction histories are retained for a period consistent with AML and financial record-keeping obligations.
• Support communications: Chat and email correspondence is retained for up to two (2) years to facilitate quality assurance and dispute resolution.
• Technical and usage logs: System and access logs are retained for up to twelve (12) months for security and fraud detection purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

9 Data Security

1jjbet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration or destruction:

• All data transmissions between your device and the Platform are encrypted via TLS (Transport Layer Security). Access the Platform only when the HTTPS padlock is visible in your browser.
• Servers storing personal data are protected by access controls, firewalls and intrusion detection systems.
• Access to personal data is restricted to authorised 1jjbet personnel and processors who require it to perform their specific functions.
• KYC documents are processed exclusively through the Platform's secure HTTPS verification portal and are not transmitted via unsecured channels.
• Two-factor authentication (2FA) is available on all Accounts and strongly recommended.

10 User Rights

Subject to applicable law, you hold the following rights in relation to your personal data held by 1jjbet. To exercise any of these rights, contact our support team (see Section 16):

• Right of Access: You may request confirmation of whether we hold personal data about you and, if so, a copy of that data along with information about how it is processed.
• Right of Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where: (a) it is no longer necessary for the purposes for which it was collected; (b) you withdraw consent (where consent was the lawful basis); (c) you object to processing and there are no overriding legitimate grounds; or (d) the data has been unlawfully processed. This right is subject to legal retention obligations, including AML requirements.
• Right to Restriction of Processing: You may request that we restrict processing of your data while the accuracy of data is being contested, or where processing is unlawful but you oppose erasure.
• Right to Data Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including for direct marketing purposes. Upon receipt of a valid objection to marketing, we will cease processing for that purpose immediately.
• Rights related to automated decision-making: Where we apply automated processing that produces significant decisions affecting you, you may request human review of that decision.

We will respond to valid data rights requests within a reasonable period and at the latest within 30 days of receipt. We reserve the right to verify your identity before processing any data rights request.

11 Cookies & Tracking Technologies

1jjbet uses cookies and similar tracking technologies — including web beacons and local storage — to enhance Platform functionality, maintain session security and understand how users interact with our content.

• Essential cookies: Required for the Platform to function. They maintain your login session, preserve security settings and enable core features. These cannot be disabled without impairing Platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how users navigate the Platform — pages visited, time on site and technical errors encountered. This data informs ongoing development. Analytics cookies are applied subject to your consent preferences.
• Preference cookies: Store your language, display and notification settings so they persist between sessions.
• Security cookies: Help detect suspicious activity, prevent fraudulent login attempts and enforce account protection measures.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the Platform but may limit certain personalisation features. For instructions on managing cookies in your browser, consult your browser's help documentation.

12 Minors & Age Restriction

1jjbet is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18, or under the higher minimum age required by the Operator's licence jurisdiction. Age verification is applied as part of the KYC process for all registered Accounts.

If we become aware that personal data has been collected from an individual who does not meet the minimum age requirement, we will delete that data promptly and close the associated Account. If you believe a minor has registered an Account on the Platform, please contact our support team immediately.

13 International Data Transfers

Due to the global nature of internet infrastructure, your personal data may be transferred to and processed in countries other than the one in which you reside. Where such transfers occur, 1jjbet ensures that appropriate safeguards are in place — including contractual mechanisms such as Standard Contractual Clauses or equivalent data transfer agreements — to protect your data to a standard consistent with this Policy.

Users based in Pakistan should be aware that Pakistan does not have a comprehensive data protection law equivalent to the EU GDPR at the time this Policy was published. Legal frameworks may change and users are encouraged to monitor applicable developments.

14 Third-Party Services

The Platform may reference or integrate with third-party services — including payment processors, identity verification tools and analytics providers. This Policy applies only to personal data processed by 1jjbet. Where you interact with third-party services (such as an Easypaisa or JazzCash wallet interface, or a bank's internet banking portal), the privacy policy of that third party governs the processing of your data in that context.

References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah in the context of payment methods are provided as familiar Pakistani payment rail references only. These organisations are not affiliated with 1jjbet, do not endorse gambling activity, and are not Data Processors acting under instruction from 1jjbet in relation to those references.

15 Changes to This Policy

1jjbet reserves the right to update this Privacy Policy at any time. The revised Policy will be published on this page with an updated effective date. Where changes are material — for example, where we introduce new categories of data collection or new processing purposes — we will provide advance notice via the Platform or to your registered email address before the changes take effect.

Your continued use of the Platform following publication of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of how your data is being handled.

16 Contact Us

For any questions, concerns or requests relating to this Privacy Policy — including data access, rectification, erasure or objection requests — please contact the 1jjbet Data Privacy team using the details below. Support is available in English, with Urdu-language assistance available on request.